Safety & Security
Your money, properly protected
Thousands of people like you send money using M’Cube Pay every day. We are committed to protect every transfer with cutting-edge tech and 24/7 customer support.
Rock-solid technology
Super smart teams have built our industry-leading security systems from scratch over the last 30 years.
People who care, 24/7
Real human help available every minute, we’re on hand when you’ve got questions.
Your money, not ours
Your money is safeguarded, and held completely separate from ours, so it’s available to you all the time.
Full stack security
Security is central to all our infrastructure. We have teams of engineers enhancing our systems, using cutting-edge machine learning to bolster M’Cube Pay against crooks and criminals.
Always on hand
Our customer support teams are at the end of the phone, email, or chat. They’re available to answer your questions 24/7 in English, and we support multiple languages too.
Email
info@mcube-global.com
Live Chat
Instant support in the app
Phone
Speak to our team directly
Regulated, just like you’d expect
Everywhere we work, we are regulated by the local authorities, so we always keep your money by the book.
Fully Licensed & Regulated
Authorised by the Financial Conduct Authority (FCA) — FCA Registration Number: 504521
Safeguarded with regulated banks
This means your money is held in a ring-fenced account with an authorised bank separate from our operational account.
Segregated Accounts
Your funds are kept separate from our business operations.
A best-in-class account
Your face is your money’s password with the M’Cube Pay app.
Two-step authentication
Verifying it’s you, from creating an account to making a payment.
Biometrics and encryption
Using your phone’s in-built tech to boost your protection.
Send with peace of mind
Real time notifications
Track every transfer instantly and know when your money arrives.
Instant transfers
Send money in minutes, not days. Your family gets help when they need it.
Guaranteed delivery
We guarantee your money arrives safely or we’ll refund you.
Our fraud specialists work night-and-day
We double down on fraud with always-on automatic monitoring and dedicated security teams to look after your money.
Frequently Asked Questions
Is M’Cube Pay safe?
Yes, M’Cube Pay is authorised and regulated by the Financial Conduct Authority (FCA) and uses bank-level security to protect your money and personal information.
Is M’Cube Pay FSCS protected?
Your money is safeguarded with established financial institutions in segregated accounts. While M’Cube Pay is not covered by the FSCS, your funds are protected through safeguarding requirements set by the FCA.
How is M’Cube Pay regulated?
M’Cube Pay is authorised and regulated by the Financial Conduct Authority (FCA) in the UK. FCA Registration Number: XXXXXXXX.
How is my data protected?
We use industry-leading encryption and security protocols to protect your personal information at all times, in full compliance with UK data protection laws.
Ready to send?
Download the M’Cube Pay app and make your first transfer in minutes. Fast, safe and trusted.
Fast Transfers
Most transfers arrive within minutes. We know your family can’t wait.
Regulated & Secure
Fully authorised and regulated, with bank-level security on every transaction.
24/7 Support
Our team is always available to help you, day or night.
© 2026 M’Cube Pay. All rights reserved.
M’Cube Pay Money Transfer is Authorised and Regulated by the Financial Conduct Authority (FCA) under the Payment Service Regulations 2017 for the provision of payment services Registration number: XXXXXXX. Registered in England and Wales with Company registration number: XXXXXXX.